Frequently Asked Questions
Quick answers about plans, workflows, policies, and deck publishing.
What file types are supported?
EPUB and TXT are supported by default. PDF upload is available on Pro plans.
Can I make my deck private?
Yes. Private decks are available for Pro subscribers.
Are source books multilingual?
Source books are currently English-only for quality and consistency of extraction.
How do refunds work?
Renewal refunds are reviewed case by case when there is no usage history after the renewal charge.
Can public decks be fully recalled after download?
No. Once another user downloads a deck copy, it cannot be remotely deleted from that user device.